Delivery Information & Charges
Please ensure someone is available to accept delivery of your parcel. Parcels will not be left in a 'safe place'.
Orders placed before 3.30pm during the weekdays will be dispatched the same day. Orders placed on the weekend or Bank Holidays will be dispatched on the following working day.
You will receive an email or text message from Parcelforce which will advise you that your parcel has been dispatched with information on the delivery day and the tracking number.
If you are not going to be in you have options in the message from Parcelforce to rearrange your delivery date or have your parcel delivered to a neighbour.
If you are not in, Parcelforce will leave a contact card for you to rearrange the delivery.
We only deliver to UK addresses.
Unfortunately, we cannot deliver parcels to the Channel Islands and BFPO addresses.
Mainland UK Parcelforce Zone 1 (this zone covers most of the mainland UK, apart from those postcodes detailed in Zone 2 & Zone 3)
Delivery is FREE on orders over £50 ex-VAT (your parcel will be sent on the Standard service).
Delivery charges for orders under this amount or for additional services:
- Standard (1 - 2 working days) £6.99 + VAT
- Economy (2 - 4 working days) £6.25 + VAT
- Premium Delivery (next working day before Noon) £10.99 + VAT
- Saturday Delivery £19.99 + VAT
- Collect (Mon - Fri, 9am - 5pm) from our warehouse in Wareham, Dorset BH20 4DY FREE
Highlands & Islands of Scotland Parcelforce Zone 2
Postcodes: AB31, AB33-38, AB45, AB52-56, FK17-21, HS1-9, IV1-3, IV10-28, IV30-32, IV36, IV40-49, IV51-56, IV99, KA27 & 28, KW1-17, PA20-49, PA60-78, PH17-26, PH30-44, PH49 & 50, ZE1-3
- Delivery (2 - 4 working days) £15.99 + VAT
Unfortunately, we cannot offer Premium and Saturday delivery options to the Scottish Highlands and Islands.
Northern Ireland, Isle of Man, Isles of Scilly Parcelforce Zone 3
Postcodes: BT1-94, IM1-9, IM99, TR21-25
- Delivery (2 - 4 working days) £23.99 + VAT
Unfortunately, we cannot offer Premium and Saturday delivery options to Northern Ireland, the Isle of Man or the Isles of Scilly.
Customer Collection Parcelforce Zone 1
If you would like us to collect a parcel from you the charge is £15.00 + VAT per parcel
Please contact us for prices for a parcel collection in Zones 2 & 3.