Delivery Information & Charges
You will receive an email or text from Parcelforce which will advise you that your parcel has been dispatched with the delivery day and the tracking number.
If you are not going to be in you have options to rearrange your delivery date or have your parcel delivered to a neighbour.
If you are not in, Parcelforce will leave a contact card for you to rearrange the delivery.
We only deliver to UK addresses.
Unfortunately, we cannot deliver parcels to the Channel Islands and BFPO addresses.
Mainland UK Parcelforce Zone 1 (this zone covers most of the mainland UK, apart from those postcodes detailed in Zone 2 & Zone 3)
Delivery is FREE on orders over £50 ex-VAT (your parcel will be sent on the Standard service).
Delivery charges for orders under this amount or for additional services:
- Standard (1 - 2 working days) £5.99 + VAT
- Economy (2 - 4 working days) £4.99 + VAT
- Premium Delivery (next working day before Noon) £9.99 + VAT
- Saturday Delivery £15.99 + VAT
- Collect (Mon - Fri, 9am - 5pm) from our warehouse in Wareham, Dorset BH20 4DY FREE
Highlands & Islands of Scotland & Isle of Wight Parcelforce Zone 2
Postcodes: HS, IV, KA27 & 28, KW1-17, PA20-49, PA60-78, PH17-26, PH30-44, PH49 & 50, PO30-41, ZE1-3
- Delivery (2 - 4 working days) £10.99 + VAT
Unfortunately, we cannot offer Premium and Saturday delivery options to the Scottish Highlands and Islands or the Isle of Wight.
Northern Ireland, Isle of Man, Isles of Scilly Parcelforce Zone 3
Postcodes: BT1-94, IM, TR21-25
- Delivery (2 - 4 working days) £13.99 + VAT
Unfortunately, we cannot offer Premium and Saturday delivery options to Northern Ireland, the Isle of Man or the Isles of Scilly.